Section
01 — Approach
Who this is for

A product for the
people who keep
the lights on —
and want to make
the org better.

Our ideal customer is the administrator, the operator, the person on the deployment team whose job is to keep the organization running — and who, until now, has had to do that work one tedious step at a time.

02
Audience

Three roles, one product to help
you do your job better.

Different titles, different tools, same pain — too many steps, too little time to be proactive.

Persona 01 / ops

Operations

Keepers of the system

Focused on operations. Responsible for the org staying maintained. Spends their day reacting, patching, and stitching tools together by hand.

Outcome
Bring up new services. Maintain existing ones. Understand the environment.
Persona 02 / deploy

Deployment Team

Movers of the work

Ships changes into the live environment. Drowning in runbooks, change windows, and ticket queues. Knows exactly where the friction is.

Outcome
Roll out faster, with fewer steps and less coordination tax.
Persona 03 / automation

Infra Automation Engineer

Builders of the automation

Not a software engineer. An administrator who needs to automate their work because there is too much of it, too many steps, and not enough time to be proactive.

Outcome
Tremendous automation capabilities — proactive instead of reactive.
03
The shift

From keeping the lights on to making the lights shine.

Today
  • 01 Too many steps to do anything once.
  • 02 Reactive — always responding to what just broke.
  • 03 Hard to see the environment as a whole.
  • 04 Automation lives with developers, not with operators.
With this product
  • 01 Bring up a new service in a single, intentional action.
  • 02 Update existing services without choreographing every step.
  • 03 Understand the environment in ways that weren't possible before.
  • 04 Operators get automation as a first-class capability.
04
In one line

We offer two main types of roles for your org.

Developers+
Trusted Operators / Admins / Infra Automation Eng

Create and manage automations for the areas they own. Use Hyperscaler to develop with AI's help new Ansible and other infrastructure focused code.

Users
Members of your organization who can only run automations and view systems

Run the automations and manage and view the environment they have permission to see and touch.

End — Approach